To ensure on time delivery, please advise us of your event date.
As a result of the effects of the Covid-19 pandemic, Luxette Boutique posts from its international and Australian warehouses. Express shipping times can take up to 7-10 days. We reccomend ordering ahead by 14 days. You can find more information on our FAQS page.
Luxette Boutique ships using express, GPS tracked couriers. Please ensure someone is home to sign for your package.
Once a parcel ships it is the customers responsibility to ensure it’s collected from its shipping destination. Changes cannot be made to your order once it’s processed and shipped.
Read more on our Customer Care page.
Luxette Boutique does not offer exchange for incorrect fit. To avoid disappointment, please ensure you refer to the products size chart and reach out to our friendly style specialists to ensure this item is right for you! We offer a vast array of dresses with many fits and fabrics and we would love to chat to you about your dream dress before you check out.
You can read more about our returns policy.
In the event that your order is out of stock you are entitled to a product change or a full refund.
In the unfortunate event of a mis-shipment, your order will be redirected to you within 24 hours of notifying Luxette Boutique.
We want our customers to be happy and understand that sometimes mistakes can happen. If you receive a garment that is defective by manufacturing standards you will need to follow the returns procedure on our Customer Care page.
Returns are the responsibility of the customer, please advise us of any concerns within 24 hours of receiving your order. All orders that qualify for a return must be shipped back to Luxette Boutique within 14 days. Read more on our Customer Care page.